Compact Appliances, Gentle Home Life

RETURN POLICY

We highly appreciate your warm support to our onsite shopping service. To simplify your post-purchase operation, we arrange clear step-by-step return application process for all users, making every return procedure time-saving and easy to follow. Our service team will accompany you throughout the whole process to solve procedural doubts timely.
Standard return application steps for reference:
1. Submit formal return application via official onsite entry within valid post-receipt period, and fill in accurate application reason.
2. Wait for official application confirmation notification, and pack items completely with original packing and accessories kept intact.
3. Send back items following official packing requirement, and reserve relevant return receipt for internal verification use.
4. Await warehouse inspection result, and receive original-path refund after inspection approval.
Thank you for completing each step carefully as required. We will update application progress timely via onsite message center for your easy checking. If you meet difficulties during application steps, feel free to send us inquiry anytime. We will respond within working hours to assist you. We truly value every shopping choice you make, and thank you for your patience during procedural waiting.